growitHardware support and statutory rights
No separate voluntary written hardware warranty is offered for this Founder release unless your order confirmation expressly includes one. This does not waive applicable statutory rights or remedies. A general Growit software disclaimer should not be treated as an o1 hardware warranty.
Any written warranty must identify its warrantor, coverage period, covered components, remedy and claim process, including relevant exclusions and shipping responsibility. We are not presenting the separate Oneira storefront’s warranty as the approved warranty for this release.
Report a product problem
Email growit@growit.lol with your order reference, a description of the problem and relevant photographs if useful. Do not mail a device until the team has confirmed the next step and correct address. Keep your receipt and product information for support.
Applicable legal rights may exist whether or not a voluntary written warranty is offered. Read the FTC guide to consumer warranties for general information.
Use the instructions for your actual device
Final safety, charging and product-care instructions must match the delivered hardware. Follow the instructions supplied with your device. Contact the team before using a device that appears damaged, overheated or otherwise unsafe.
A web render or component description is not a certification claim. The product’s intended age range, applicable hardware authorization, battery transport and safety information must be confirmed for the final unit.